One job, from a stranger's question to money in the bank

FAST holds that whole journey in one place. No notebooks, no loose spreadsheets, and nobody having to remember what happens next month.

Every step below links to the live demo at fast.stg.opencentric.uk, which runs the same data you see in the screenshots.

Public pages open straight away. Anything marked sign-in — the back office under /manage and the field app under /app — asks you to sign in first.

Enquirysomeone needs work
Quoteyou price it
Scheduleit lands in a week
On sitethe crew works
Evidencephotos prove it
Hourswho worked how long
Invoiceyou bill it
Paidreconciled in Xero

Those eight boxes are very nearly the whole system. Know which box you are in and you can find what you need to do.

Three ways customers reach you

Shared platformFAST platformOne front door for the whole brand — the customer gives a postcode and the work reaches the local team.Open the guide →Franchise partnerRSB TavistockA franchise team with its own site, whose figures the brand owner can see.Open the guide →SaaS customerWestcountry Grounds CareAn independent business on its own domain, whose figures nobody outside can see.Open the guide →

One add-on, for a franchise partner or a SaaS customer

This one is not a journey of its own. It is a piece you bolt on to either of the two businesses above once they are running, so it sits here at the end rather than among the guides.

Embeddable widgetYour enquiry form on your own website — one line pasted into a page FAST does not run. The enquiries land in the same pipeline you already work.Open the guide →

Who does what

Visitor

Sends an enquiry from the website. No account needed.

Office

Runs the day: enquiries, quotes, scheduling, hours, invoices.

Operative

Works on site from a phone. Photos and hours.

Owner

Runs the team, the settings and the accounts connection.

Brand owner

Sees the whole network's figures. Read-only.

Platform admin

Opens new organisations and seats their owner.